Dealing with difficult people in 6 simple steps

‘Difficult ‘ or unreasonable people and situations are part of our life – both at the workplace and outside. People who can’t stop talking and have an opinion on every issue. People who are demanding and critical, and intimidate others. Grumpy people who complain non-stop. People who don’t deliver or follow through. Or those that are quick to point out why a new idea or project won’t work. The ability to handle contrary people with diplomacy and determination is a valuable skill for everyone. It is an especially critical skill if you manage a team. Here’s one of the proven strategies on […] Read more »